Frequently Asked Questions
How do you charge for your services?
Typically, we come out and take a look at the work you would like to have done. We then send you a written estimate. Once we receive authorization from you, we are able to schedule the work to be done.
How long does it take to finish once you look at the work?
It varies from job to job but typically it takes several weeks.
Are the people doing the work your employees or subcontractors?
For the most part, the people doing the work are employees of Schaffner Maintenance. We sometimes contract subcontractors depending on the scope of the work, but 90% of the time our employees perform the work. If we must use a subcontractor, we will always have one of our employees on the job with them.
Do you have any insurance?
Good question! This is one question that should be asked of all contractors. All of our employees are covered with workmen's compensation, and we also carry a $2,000,000.00 liability insurance policy. As always, a copy of our insurance binder is available upon request.
Do you have any guarantees?
Sure! First, the materials we use are covered under that particular manufacturer's warranty. Second, all workmanship is guaranteed by Schaffner Maintenance. If there's ever a problem with any aspect of our work, we urge you to contact us promptly. We will always listen to your concerns and work hard to resolve any problems, whatever they may be.